Shipping & returns

Shipping

All orders placed before 16:00 will be sent on the same day (Monday – Saturday).

 

Shipping Rate Standard delivery Free delivery above ETA*
The Netherlands Free Free 1-2 WD
Zone 1
Belgium, Germany, Denmark, Luxembourg, Austria
€ 9,95 € 140 2-3 WD
Zone 2
Estonia, France, Hungary, Ireland, Liechtenstein, Monaco, Poland,
Portugal, Slovenia, Slovakia, Czech Republic, United Kingdom, Sweden
€ 14,95 € 160 3-7 WD
Zone 3
Italy, Spain, Latvia, Lithuania, Finland
€ 19,95 € 160 3-7 WD
Zone 4
Bulgaria, Greece, Croatia, Romania
€ 29,95 € 160 3-7 WD
Worldwide € 49,95 € 250 4-8 WD

* ESTIMATED time of arrival

Returns

You have a cooling off period of 14 days to return the product without giving any reason, starting on the day of receipt of the product. You have 14 days from the time of the return notification to return the product. The product can only be returned unused and, if possible, in its original packaging.

Returns are free. For the return of the order the return costs are for our account.

We will credit the amount within 14 days after termination.

You can also use the model form.

(Please note that lost shipments will not be refunded without proof of shipment with track & trace code.)

Do you want to return something?
Click here to submit your return request.

Exchange
If you would like to exchange an item, we recommend that you make a new order before returning your original purchase. This will ensure that your new product is in stock. You can then return your original order for a full refund. As soon as we receive your return, we will process a fee for the costs of the returned item and send you an e-mail.

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